Our job, what we do, which began far back in 1947, from a dream by Giambattista Fiorini, a visionary gentleman who during the difficult post-War years accepted the challenge of changing his own life scenario.
People – employees, suppliers, customers – constitute our most important capital. A capital comprising skills, experience, and emotions that are nurtured and strengthened every day.
Today Fiorini Packaging can boast more than 200 employees, 95% of whom proudly with an open-ended contract. Talent is extremely important to us: about 20% of our staff is under 40. Employee loyalty to the company is extremely high: the average experience is almost 20 years.
Years in which these people – because that’s how we prefer to call them – grow together with the company. Investing in the growth of our employees is a key factor for our business growth: for this reason, a large number of training hours are completed each year.
Hours which were also invested in relational soft skills. To guarantee our customers maximum satisfaction, we rely on analysis methods that make it possible to measure the relational dynamics between our company and the customers themselves. By analysing the expectations and the perception that customers have of what we do, we measure: Reliability, Relational skills, Reassurance skills, and Empathy.
Our surveys show that our customers have ranked our skills at an average score of 6 out of 7.
The paper used to produce our sacks is sourced from controlled and certified forests. In addition to the maximum reduction of waste paper, since the end of the ‘90s, we have chosen to use water-based inks, as well as a significantly reduced quantity of solvents and other dangerous substances. The glues we use are mainly organically-based, such as potato flour or maize starch, in an attempt to restrict the use of chemicalbased glues.
Our attention on manufacturing has led us to a drastic reduction in CO2 emissions per tonne of sacks produced, and we have now reached extremely low levels both in absolute terms and relating to production volumes. Our water consumption has been progressively reduced: this demonstrates our constant effort in reducing the wastage of this precious environmental resource. Responsible production is driving our company towards a reduced utilisation of chemicals and a more efficient usage of raw materials. Our products may in the majority of cases be 100% recycled, and in others they simply need to be separated to be rendered recyclable.
It is a virtuous circle: we pay maximum attention to our product to ensure that what it contains generates ideas, plans and ambitions.
We consider the social and environmental sustainability objectives to be the primary condition to achieve growth in the medium and long term. Plans aimed at creating a shared value, consistently with the strategies implemented as part of our industrial plan. The adoption of an Integrated Management System, for instance, is a strategic decision for an organisation that can help improve its overall performance and provide a solid basis for development initiatives.
A sustainability that is increasingly integrated into the strategy. And, naturally, into the product.
Certifications are not just frames you put up on the office walls, indeed they testify to the total compliance with the quality and process requirements that only absolute conformity with the strictest international standards can guarantee. These requirements are vital for companies who are willing to put the acknowledgement and the satisfaction of their customers’ needs and the needs of the community first, in a concrete commitment to continuous improvement.
For Fiorini, certifications are first and foremost about the contents as well as about the pack.
ISO 9001: 2015 Quality management systems
The standard specifies the requirements for a management system for quality control.
It allows the organiser to demonstrate its own ability to provide regularly products and services which satisfy the requirements of the customer and those applicable in that context. The efficient application of the system allows the company to increase customer satisfaction, to improve the system itself in a dynamic of continuous improvement and to increase the directionality of all the functions towards the final result.
ISO 14001:2015 Environmental management systems
The objective of the continual improvement of environmental services means that the Company:
– works and undertakes to reduce the impact of its activities on the landscape which surrounds it (reduction to the minimum possible level of utilisation of resources, of the production of waste, the reduction of atmospheric emissions, etc.)
– manufactures and designs products which are ever more eco-sustainable and with a low environmental impact.
Working with a company which is ISO 14001:2015 certified means having a partner which sees looking after the environment as conserving and protecting a source of wealth for future generations.
Working with this company means being able to count upon continual innovation, designed to avoid for its own customers, and consequently for their clients, every type of environmental problem.
ISO 45001:2018 Management System for Occupational Health and Safety
The UNI ISO 45001:2018 standard is the first international standard to define good practice and requirements for an occupational health and safety management system in order to allow an organisation to protect its workers, to control health and safety risks and to improve the related performance levels.
Based on the fundamental aspects of continuous improvement and conformity with applicable regulations, the standard represents an organisational tool which allows the company to manage the safety of its workers in an organic and systematic fashion.
Being certified ISO 45001 means the Company is committed to proactively protecting the occupational health and safety of its employees, to defining the company’s objectives and policies in support of the health and safety of its workers, to complying with mandatory regulations, to managing risks and improving the work climate of personal relations between the various subjects at the various levels of the organisation.
FSSC 22000 - Food Safety System Certification Scheme 22000
“This is a certification scheme for food safety developed by the Foundation for Food Safety to certify organisations operating in the food sector set up with the objective of harmonising the certification requirements and methods for obtaining food safety systems in that sector. Based on the ISO 22000 standard and integrated with technical standards, it is recognised at an international level by the GFSI – Global Food Safety Initiative, which has the objective of guaranteeing safety throughout the food chain, controlling the risks and reinforcing care for the customer.
The scheme helps companies to achieve food safety standards in their manufacturing processes.
FSSC 22000 is a standard which is recognised by the EA (European Cooperation for Accreditation): this means that it is accepted by all the European accreditation organisations.
What are the benefits of the certification?
The FSSC 22000 allows the following:
• it is recognised on a world-wide basis in that it is based on a standard from the ISO- International Standardisation Organisation;
• it provides evidence of the company’s commitment to knowing how to control and manage the dangers in order to safeguard the end-consumer.
• it improves the level of communication across the whole supply chain
• it is based on the methodology for the analysis and management of risks in accordance with the HACCP principles
• it improves the effectiveness and efficiency of food safety
• it is a powerful management system which is integrated into the global system at Fiorini Packaging (ISO 9001, ISO 14001, BS OHSAS 18001, ISO 22000, EN 15593)
• it applies in a flexible manner to the specific demands of customers.”
FSC® - Forest Stewardship Council
Having the FSC® mark on our products means being able to provide information about how our sacks are produced, the paper we use and the impact our products have on the world around us; information that is increasingly becoming a deciding factor in the choices made by consumers today.
Being FSC®-certified means offering economic benefits by guaranteeing environmental and social responsibility to our clients and their end customers.
HALAL Certification
The Arabic word “Halal” means “appropriate, allowed”, permitted by the Islamic law and doctrine.
The request of Halal products is spreading worldwide, involving different areas from food to pharmaceutical and cosmetic.
The consumers consciousness is growing and influences the choice of products that guarantee the fulfill of the precepts of the Islamic Law along the entire production process, including packaging.
Fiorini decided to certify its production process as Halal compliance, in order to guarantee to its customers and their final consumers that the packaging provided is not contaminated by Haram substances – i.e. substances impure or forbidden by the Islamic Law.
The Halal certification ensures high hygienic and safety standard along the entire production process, this perfectly matched with the international food certifications and the integrated management system developed by the company, therefore Fiorini Packaging can be considered a leader with the highest production standards in the packaging field.
BRC GS Packaging Materials
It is one of the food safety standards most in demand in the Anglo-Saxon retail market and Commonwealt countries, facilitating supply processes with the largest retailers.
The BRC GS Packaging Materials product scheme is based on hazard analysis and risk assessment and HACCP principles applied to packaging intended for the food and feed market.
It provides for control of the production environment, business processes, product, personnel and of course regulatory compliance.
This certification gives customers the confidence that they are purchasing hygienically safe packaging, that they are partnering with a packaging manufacturer who can meet the needs of the food market, and with whom they can collaborate effectively throughout the supply chain through clear and limpid communication related to food safety.
• BRCGS Packaging Materials is a product certification recognised worldwide as one of the leading standards in food safety
• BRC originated as a private standard from Anglo-Saxon retail. It is in demand in the UK retail market, Northern European countries and Commonwealth countries.
• Guarantees consumer safety, quality and respect for food legality
• Promotes efficient supply chain management by increasing trust and reliability along the supply chain
• Facilitates supply processes with major retailers
KOSHER certification
This certification is not only aimed at observant consumers of the Jewish faith, but also at all those who identify this label as a guarantee of purity, quality and control of ingredients.
The packaging becomes an integral part of these rules that, in combination with the food safety system guaranteed by the highest internationally recognised certifications already possessed by Fiorini, guarantees the end consumer the safety of hygiene and conformity of the packaging.
